# Frequently asked questions about Bynor

> Bynor is the AI operating system for social media by Bynor SRL (Milan). It connects to Instagram, Facebook, TikTok, YouTube and LinkedIn, costs from 29 € per month (VAT excluded) with a 7-day free trial without credit card, and works in English, Italian, French, Spanish and German. Below are short answers to the most common questions, each with a link to the full page.

Source: https://bynor.ai/guide/faq.html · Section: Help · Updated: 2026-10-15

## Frequently asked questions

### What is Bynor?

Bynor is the AI operating system for social media. It brings editorial plan, AI images, calendar and publishing, inbox, analytics, reports and a client portal into one place, with an AI that learns the brand's voice from the posts it already published. See [How Bynor works](https://bynor.ai/guide/how-bynor-works.html).

### Who makes Bynor?

Bynor SRL, a company based in Milan, Italy. Website: bynor.ai. Support: info@bynor.ai.

### Which social networks does Bynor support?

Instagram (professional accounts), Facebook Pages, TikTok, YouTube and LinkedIn (personal profiles and Company Pages). X, Pinterest and Threads are not supported. See [Connect your social accounts](https://bynor.ai/guide/connect-social-accounts.html).

### How much does Bynor cost?

Starter is 29 € per month for one brand, 23.20 € with annual billing. Business is 23 € per brand per month for 3 to 10 brands, 18.40 € with annual billing. Enterprise, for more than 10 brands, is on request. Prices exclude VAT. See [Plans and pricing](https://bynor.ai/guide/plans-and-pricing.html).

### Is there a free trial?

Yes: 7 days, without credit card. The days start counting when you connect your first social account. See [Sign up and free trial](https://bynor.ai/guide/sign-up-and-free-trial.html).

### Who is Bynor for?

Social media managers, agencies, freelancers, creators and businesses that publish regularly on several networks, for themselves or for clients.

### Is Bynor good for agencies?

Yes. Each client is a separate brand, team roles are set per brand, clients approve content in the client portal and reports are ready to send. Business is priced per brand. See [Manage multiple brands](https://bynor.ai/guide/manage-multiple-brands.html).

### Can Bynor publish automatically?

Yes. Scheduled posts go out by themselves at the chosen time on Instagram, Facebook, TikTok, YouTube and LinkedIn. See [Schedule and publish posts](https://bynor.ai/guide/schedule-and-publish.html).

### How is Bynor's AI different from ChatGPT?

It works on your brand: it reads the content and results of your connected accounts, keeps a brand context with your voice, and acts inside the app (plans, posts, replies, reports) with your confirmation. See [AI Chat](https://bynor.ai/guide/ai-chat.html).

### Can I use Bynor from ChatGPT or Claude?

Yes, with the MCP connector at `https://app.bynor.ai/mcp`, also from Claude Code and Codex. See [Use Bynor from Claude and ChatGPT](https://bynor.ai/guide/bynor-in-claude-and-chatgpt.html).

### What are AI credits?

The unit that pays for generating and editing AI images. Every plan includes monthly credits; extra packs are listed from 15 € for 107 credits (VAT excluded). Chatting and writing do not use credits. See [AI credits](https://bynor.ai/guide/ai-credits.html).

### Can Bynor reply to comments and DMs?

Yes. The Inbox gathers Instagram, Facebook and YouTube comments and Instagram and Facebook direct messages; for comments the AI suggests a reply in the brand's tone. Automatic replies with DM work on Instagram and Facebook. See [Inbox](https://bynor.ai/guide/inbox.html) and [Comment and DM automations](https://bynor.ai/guide/comment-automations.html).

### Can Bynor make videos?

It does not generate videos from a text prompt. You can edit your own videos in Studio and publish them. See [Studio and Post Pilot](https://bynor.ai/guide/studio-and-post-pilot.html).

### In which languages is Bynor available?

The app is in English, Italian, French, Spanish and German. The AI writes content in the language you set for the brand.

### Is my data safe?

Access to your social accounts is stored encrypted, each brand is isolated, and data is processed under the GDPR by Bynor SRL. Some providers process data outside the European Economic Area, mainly in the United States, with the safeguards described in the Privacy Policy. See [Account, data and privacy](https://bynor.ai/guide/account-data-and-privacy.html).

### What happens if I stop paying?

The account becomes read-only and scheduled posts are paused, but your data is kept: choose a plan to continue. See [Plans and pricing](https://bynor.ai/guide/plans-and-pricing.html).